Comparison
AI vs human receptionists: the honest breakdown.
We're not saying humans are bad at answering phones. We're saying AI never calls in sick, never asks for overtime, and never puts a customer on hold.
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Cost
Human: ~$4,200/mo full-time
KOVA: From $150/mo — saving over $4,000 monthly
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Speed
Human: 4–6 rings average
KOVA: Under 700ms — every single call
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Availability
Human: Shifts, sick days, breaks
KOVA: 24/7, 365 days — zero downtime
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Consistency
Human: Varies by mood, fatigue, training
KOVA: Perfect execution every time